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Laptop Repair

Do you need your system repaired quickly by professionals trained to troubleshoot and resolve the problem using manufacturer-approved parts? Portable One is your Number One source for in-warranty and out-of-warranty repair service. Portable One is a Sony & ASUS premier Bay Area service center. If for any reason we cannot fix your machine, we will return it to you FREE OF CHARGE.

Every repair is GUARANTEED:

  • No diagnostic fee for In-warranty machines (shipping costs are not included). Out-of-Warranty machines incur a $40.00 diagnostic fee and return shipping charge. If we service your machine, we credit the diagnostic fee towards the final repair cost.
  • No hidden costs or unexpected labor costs- the quoted price is the price you pay to service your machine. Our standard rate is $75 per hour.
  • Three-month warranty on all parts, service, and labor.
  • To minimize down time - we return-ship your repaired machine with insurance (you will be charged return-shipping costs.)
  • We use only new parts - no used parts! Used parts are not much cheaper than new, and you never know how long they will last.

    ***While we take the upmost care with your laptop, Portable One is not responsible for damage incurred during shipping. Some repairs, especially on older laptops may damage already weakened or brittle parts; Portable One is not responsible for such damage should it occurr. When anticipated, generally weak parts are included in repair estimates up front. If those parts are not needed, they will be removed from your final bill. On rare ocassion, especially with older laptops,


Click here to open an In Warranty service ticket (Sony & Portable One only).

Click
here to open an Out of Warranty service ticket.


Service / Repair Locations:

Portable One, Inc.
5627 Stoneridge Drive, Suite 314
Pleasanton, CA 94588 USA
925-924-0558
service@portableone.com


NEW: On-site Repair Service In the San Francisco East Bay (select areas only)

Emergency Service (8 business hour response time) $125/hr + $65.00 trip charge
Per mile charge for more than 25 miles from zip code 95128: $0.24/ mile
[Rates do not include parts or CA sales tax when applicable]



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Portable One and the Portable One logo are registered trademarks of Portable One Incorporated in the United States and other countries. All other trademarks are the property of their respective owners. © (2009) Portable One Incorporated. All rights reserved.
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